Microsoft One Version
Mastering technological change, unlock maximum value with Hitachi Solutions’ One Version Advisory Service
Keep up to date, stress-free
Microsoft One Version is designed to ensure your solution is always running at peak performance. But without proper governance, managing these updates can feel challenging.
That’s where Hitachi Solutions comes in. Our advisory and testing services keeps you up-to-date and ensure you get the most out of every update.
At Hitachi Solutions, we’ve designed an end-to-end service that simplifies Microsoft’s release process. With our support, you gain visibility into new features that can transform your business operations, without the headache of keeping on top of complex technical releases. We speak your language, translating technology into business value.
Our approach ensures that updates are rolled out without disrupting your critical business processes—so you can enjoy the perks of new functionalities with peace of mind.
Advise: Personalised Insights for a Smoother Journey
We don’t just tell you to update; we guide you through it. Our Advise component of the service offers a personalised impact assessment for each update, tailored to your unique setup. We understand your solution, its customisations and key business priorities. With this knowledge, we can assess how the update will affect your system, advising you of the best way to test, release, and adopt these changes. Our guidance also includes insights into feature deprecations, so you’re never caught off guard.
Adopt: Unlock New Functionality with Confidence
To maximise the value of the Adopt component of our service, we help you activate the latest features that bring the most value to your business. Our comprehensive testing ensures your systems run smoothly, minimising any business disruptions.
We helped a client that had a highly customised HR module when Microsoft rolled out the Streamlined Employee Entry feature. By proactively identifying potential challenges, we created comprehensive regression test scripts and conducted thorough pre-production testing. This eliminated any potential issues arising in their live environment and provided the assurance to embrace the new feature with complete confidence.
Where more support is needed, we create knowledge articles and demos to help your team fully adopt and leverage any new capabilities.
Advise and Adopt saved us from wading through all the Microsoft documentation and trying to weed out what is useful or important. That’s very time-consuming, so it’s good to have that done for us and presented. It’s also very useful as a means of keeping abreast of the products and how they’re continuing to develop.
Tailored Roadmaps: Shaping Your Future with Our Expertise
At Hitachi Solutions, we go beyond the present. We work closely with Microsoft to stay ahead of future releases and bring that insight to you. Through our tailored roadmaps, we help you plan for upcoming changes, aligning them with your business goals. Our expert guidance ensures your solution not only keeps pace with technology but also drives your business forward.
The Right Partner for the Journey Ahead
Microsoft One Version doesn’t have to be a headache. With Hitachi Solutions’ end-to-end service, you get the guidance, support, and strategy you need to stay ahead without the stress. Let us unlock the full potential of your solution, so you can stay focused on what truly matters—driving your business forward.
Tom Simms
Service Delivery Manager
Tom helps guide customers to look into the extensive portfolio of services and expert consultants we have in Lifetime Services. He loves to delight clients with excellent customer service and provide solutions to their business challenges.
Gill Carroll
Head of Service Delivery
Gill has been with us for 5 years and has worked in the Dynamics partner network for over 20. Gill has a passion for ensuring quality proactive customer service and support. Gill along with the Lifetime Services team looks after 70+ customers, building a trusted partnership and delivering client satisfaction through service excellence.
Peter Windridge-France
Head of Service Operations
Peter has been part of Hitachi Solutions for over 5 years and has worked in the ERP/CRM space for 27 years, the last 16 of which have been spent implementing and managing Microsoft stack solutions. With a passion for Service Delivery, Solution Adoption and Client Satisfaction, Peter and his expert team of Solution Leads and Consultants drive service excellence by delivering all aspects of our service portfolio, helping to generate real business value for our clients, and taking the worry out of solution ownership.